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Director of Digital Experience

Company: VirtualVocations
Location: Visalia
Posted on: March 28, 2025

Job Description:

A company is looking for a Director of Digital Experience responsible for enhancing patient engagement through CRM strategies.
Key Responsibilities:

Develop and implement a comprehensive CRM strategy using Salesforce Marketing Cloud and Salesforce CDP
Optimize patient journeys through targeted marketing campaigns across multiple channels
Analyze digital outreach metrics to inform marketing strategies and improve patient engagement

Required Qualifications:

10+ years of experience in Digital Marketing, CRM, or Customer Experience management, preferably in healthcare
Expert-level proficiency in Salesforce Marketing Cloud and Salesforce CDP
Strong data analysis skills and experience with analytics tools within Salesforce platforms
Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or related field; MBA preferred
Proven track record of leading successful CRM initiatives that enhance patient engagement and retention

Keywords: VirtualVocations, Visalia , Director of Digital Experience, Executive , Visalia, California

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