Remote Customer Support Agent
Company: VirtualVocations
Location: Visalia
Posted on: April 1, 2025
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Job Description:
A company is looking for a Domestic Support Team Agent to assist
customers with technical and application-related inquiries.
Key Responsibilities
Assist customers with technical and training support inquiries
Document customer interactions in the ticketing system and ensure
efficient issue resolution
Participate in projects aimed at improving departmental performance
and customer satisfaction
Required Qualifications
Must have a quiet, distraction-free work environment
Must be a motivated self-starter who takes direction well and is
accountable
Must have strong organizational, time management, prioritization,
and multitasking skills
Must possess knowledge of IT systems and strong computer skills
Must be able to develop a comprehensive understanding of the
company's products for effective troubleshooting
Keywords: VirtualVocations, Visalia , Remote Customer Support Agent, Sales , Visalia, California
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